Japanese hobbies - Deliver to the world - from ARTESJAPAN.com
we will be refund in the following cases.
|1-1||Cancel||cancellation of before shipment (*1)||Full refund|
|1-2||Cancel||cancellation of after shipment.||only item amount|
|2||Sold out||if the item had sold out after your order (*2)||Full refund|
|3-1||damaged||if the luggage is damaged when arrives, if your hope to cancel.||(*3)|
|3-2||lost||if the luggage is lost during delivery, if your hope to re-shipment||(*3)|
(*1) usually will shipping after order on the day ~ 3 days later. (if the sold out will be shipped after 3 ~ 5 days.)
(*2) we will continue to order if you possible the consent time of securing of items.
(*3) if your hope to re-shipment, we will be done reshipment. otherwise we will refund after post office have conducted a survey of trouble.
Delivery area information
Multiple order / shipping method
Delivery schedule / Actual ex.