cancellation of before our shipment. 1-1. Cancel / Full refund
usually will shipping after order on the day ~ 3 days later. if the sold out will be shipped after 4 ~ 6 days.
cancellation of after shipment. 1-2. Cancel / only item amount
if the item had sold out after your order. 2. Sold out / Full refund
we will continue to order if you possible the consent time of securing of items.
if the luggage is damaged when arrives, if your hope to cancel.
if the luggage is lost during delivery, if your hope to re-shipment
if your hope to re-shipment, we will be done reshipment. otherwise we will refund after post office have conducted a survey of trouble.