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Order process
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Cancellation
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security
import taxes, VAT, etc
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Multiple order / shipping method
will change delivery way depend on amount
Delivery fees
shipping/delivery and other some fees
Packing method
postal envelope, hard box, super hard tube.
Delivery area information
destination countries
Package tracking
package tracking website of each countries
Delivery schedule / Actual ex.
Actual Delivery tracking record
Shipment documentation
customs declaration document
Trouble in delivery
insurance program / some trouble
Returned / Exchange
terms and conditions

Payment / Refund
Payment method
Paypal / Payoneer / wise / handling currency
invoice Payment
estimate items
Refund
some of the terms and conditions

Customer service
After service / Parts supply
damaged or loss / consumption

Delivery area information
destination countries
Multiple order / shipping method
will change delivery way depend on amount
Delivery schedule / Actual ex.
Actual Delivery tracking record
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