Due to changes to the length restrictions that can be sent via EMS,..||| Debido a los cambios en las restricciones de longitud que se pueden enviar por EMS, ...
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1. your order
order using paypal shopping cart
(can be also order by email)
order quantity
- single purchase / cart menu "only"
(order qty. just one)
the all item page is set with quantity 1.
add to cart a "quantity 1" with a single click.
- multiple purchases / cart menu "with"
(order with another items, or two~ items)
you can change the quantity in the cart view.
or, if you click twice will be "quantity 2".
there are items with different shipping fees depending on purchase quantity.
(sample image)
we setting the select option on the button to put in the cart. "only" or "with".
only... If you order quantity is just only one.
with... If you order quantity is two or more, or with other items. please select the "with" before clicking the button to "Add to cart".
will send to you automatic email from Paypal for order details and payment confirmation.
(paypal )
2-1. our procedure - order confirmation
we will comfirming your order contents and payment status after completing these do the dispatch procedure.
we will contact the shipping schedule and order for confirmation by manually email.
(our shop )
we will contact the few hours or within 24 hours after your order.
about deliver address
we will deliver to the address you are registered in PayPal.
basically we will not shipping to different address from registered in PayPal address. please contact us by e-mail if the address is different.
2-2. our procedure - shipping schedule
it will shipping on the day or next day in case of stock items.
in case out of stock is ordering to the manufacturer, take are 3~5 days.
about stock status
may become out of stock. ordering to the manufacturer if order item was sold out in our shop. it arrived our shop the 3~5 days after.
if manufacturers have sold out, if can you waiting, can i please you wait until in the stock? or if we can not stock a long period of time, would like please to respond cancel and refund.
about shipping method
delivery company at Japan: Japan post delivery method: ePacket, EMS, SAL
Have decided "different shipping method" depending on item of "amount, size, weight"
(Can not be tracked in the case of "non registered small package " / we do not recommend the non registered shipping.)
3. Delivery company procedure
delivery process in JAPAN
we deliver package to nearest post office from our shop. post office will register the document number of package.
will be possible to tracking on web. transfer to the international post office. in most cases, it's in the OSAKA. shipping from Japan after customs procedure is complete.
Delivery schedule
Delivery completed from our shipment.
4-2. Customs check
in destination country. will check the package and items contents in the customs.
if there is a case in need the payment ...
(case-1) will be send tou you the invoice notification before delivery.
(case-2) need the payment at the time of receive the package.
there in case it is not taxes depending on the country and amount.
4-3. Domestic delivery
it will be shipping out from post office after check procedure is complete in customs.
5-1. Delivery completion
Deliver complete
5-2. After / when received the package
if occurs the some trouble when received the package.
please note: If the outside is damaged, please check the status of the items after open immediately.